BeautyBar FAQ

We're available 9am-6pm to help you over the phone and available 24 hours via text, our text replies may be slow when afterhours. Call or text (626) 699-8994, or conveniently book online.

We value the unique needs and preferences of each guest, so we operate on an appointment-only basis to ensure a personalized and unforgettable experience.

Here are some simple steps to ensure your booking experience is smooth and easy.

Prepare Before Contacting Us:

• Choose your preferred day and time for your appointment and have a backup option just in case.

• Decide which main service(s) you want to book.

• If you have a preference for a specific nail technician or artist, let us know. Otherwise, we'll match you with the next available specialist.

• If you're unsure about add-ons like nail art or callus treatment, it's better to include them in your booking. You can always remove them later if needed. But remember, adding them later might not be possible due to availability.

Booking Your Appointment:

• Reach out to us through a call or text | (626) 699-8994.

• Share your preferred day, time, main service(s), and any add-ons you're interested in.

• For first-time customers, a 50% deposit is required to secure your appointment.

Nail Art Designs:

• If you want a specific nail art design, send us a photo of it via text to (626) 699-8994.

• This helps us match you with an artist who can bring your desired design to life.

Preferred Technician/Artist:

• If you have a favorite nail tech or artist, tell us when you book. We'll make sure to schedule you with them upon request.

• We won't change appointments booked with a specific technician or artist without your consent, as we value your preferences.

Multiple Services:

• If you're booking multiple services like a manicure and pedicure, you can choose to have them done consecutively or simultaneously by different technicians. Concurrent appointments are only available when booking by phone or text.

Confirmation and Communication:

• Once your appointment is scheduled, we'll send you email and text confirmations.

• Confirming your appointment means you're committed to the date and time. If we don't hear from you, we might release the slot for other clients.

By following these steps, you'll have a hassle-free booking process, and we'll be able to provide you with the best service tailored to your preferences.

Here are a few things to consider before arriving for your appointment.

When you arrive at BeautyBar, you'll be greeted with a smile. Although returning a smile is optional, we highly recommend it! Our objective is to spread happiness and positivity to all our clients. With that said, we have a zero-tolerance policy against rude and belligerent behavior.

While you are welcome to use your phone for entertainment during your appointment, we kindly ask that you refrain from talking on the phone so as not to disturb others. If you need to take a call, we ask that you step outside of the salon to do so.

We have two delightful Shih Tzus, Bella and Bobby, who adore people but can become territorial around other dogs. You're welcome to bring in your fur baby to meet BellaBob, but please let us know in advance.

Children of all ages are welcome at BeautyBar. However, if you bring an underage guest into the salon, please make sure they are supervised. If your guest disrupts others, we'll politely ask you to reschedule your appointment.

We're located at 226 E Las Tunas Drive, in the beautiful city of San Gabriel, on the Southwest corner of Las Tunas Dr and St Francis St, and perpendicular to the San Gabriel Country Club. We have only one location.

BeautyBar SGV isn’t just a business; it’s a love story. We pour everything we have into making this one location in San Gabriel the very best it can be, because we believe that the magic happens when you focus on quality over quantity. Thank you for being part of our journey, for your trust, your loyalty, and for making BeautyBar a place where love and passion shine through in everything we do. One location, one love—forever. 

Our team of professionals is available Monday through Saturday, 9:00am to 6:00pm. The earliest appointment time we offer is 9:00am, while the latest appointment availability varies depending on the specific service required.

Monday 9am-6pm

Tuesday 9am-6pm

Wednesday 9am-6pm

Thursday 9am-6pm

Friday 9am-6pm

Saturday 9am-6pm

Sunday Closed

We provide free parking in the lot located behind our standalone building, enter on St Francis St. Feel free to park in any designated BeautyBar spot, or in any unmarked spot not reserved for our neighboring businesses. There is also 2-hour parking on Las Tunas Dr and St Francis St.

We accept all credit cards and debit cards from Visa, Mastercard, Discover, and American Express. We also accept Apple Pay, Google Pay, and cash. There are no fees for paying by card and get 5% back when paying cash.

We truly value your appointments with us and want to ensure that every client has the opportunity to experience the exceptional service we take pride in providing. Clear communication is essential in this process. When you inform us in advance of any changes to your appointment, it allows our team to adjust their schedules and offer your time slot to clients who may be waiting for an opening.

This not only helps us maintain a smooth and efficient operation but also ensures that everyone who comes through our doors receives the attention and care they deserve. By giving us 24 hours' notice, you help us optimize our resources and maintain the high standard of service that our clients expect and appreciate.

Our cancellation policy is designed with this in mind:

-If you provide at least 24 hours' notice before your scheduled appointment, no charges will apply.

-If notice is given less than 24 hours prior, a fee of 50% of the reserved service amount will be charged.

We understand that life can be unpredictable, and we will always strive to work with you in case of an emergency. Your cooperation helps us continue to offer first-class service to every client, ensuring that each visit is as special as the last.

If you will be late for an appointment, we appreciate a call or text us before your appointment time. If we're not notified in advance, your appointment will be canceled 10 minutes past the appointment time as a no-show and we'll require a 50% deposit for your next booking. Thank you for making every effort to help us keep our salon's appointments flowing efficiently.

Our team of highly skilled artists are dedicated to producing exceptional work and take great pride in the quality of their services. This is why we confidently offer a 7-day guarantee on all our nail enhancement services.

If you encounter any issues with the quality of your nails within the first 7 days of your appointment, please inform us, and we will address the issue at no additional cost to you. We stand by our work and want to ensure that you are completely satisfied with the result.

Please note that accidental breakage is not covered under this guarantee. However, if you experience any quality issues, simply inform us within the 7-day window, and we will arrange for a repair appointment.

While we prefer not to, we often do. Every salon uses different techniques and products, so before making any adjustments, we carefully assess the existing work to ensure safe and effective repairs. Identifying the materials used—gel, acrylic, dip, etc.—is crucial to avoid damage and properly restore the nails.

We rarely decline repair requests unless the nails are unhealthy and need a break from enhancements. Our priority is always nail health and quality care. Many guests who come in for repairs appreciate our gentle, meticulous approach and often choose to book with us for future services.

Absolutely! We encourage our team to speak in the language they’re most comfortable with when chatting with each other. When they do, they’re usually talking about life, friends, and family; just like anyone would in a warm and welcoming workplace. We love fostering personal connections, and that includes our team feeling at home while they work.

That said, we understand that guests may wonder if they’re being talked about. Rest assured, that’s simply not who we are; kindness, respect, and inclusion guide everything we do, both personally and professionally. When engaging with guests, we ask our team to use English (unless the client prefers another language) to ensure clear communication. If you ever feel unsure or curious, just ask; we’re happy to include you in the conversation!