BeautyBar FAQ
New Around Here? You’re in Good Hands.
Here’s what to expect, so you can feel comfortable from the start.
How do I book an appointment?
You can book your appointment in three easy ways:
📞 Call us during business hours (Mon–Sat, 9 AM to 6 PM) at (626) 699-8994
💬 Text us anytime—just know we may reply slower after hours
💻 Book online 24/7 for the fastest option
We recommend booking in advance to reserve your preferred time and artist.
Do you take walk-ins?
Any tips to help me book the right service?
Here’s how to make your booking smooth and stress-free:
📝 Before You Reach Out:
Choose your preferred date and time—have a backup ready just in case
Decide which service(s) you'd like (e.g., Gel-X, Dip, Nail Art, etc.)
If you have a preferred artist or nail tech, let us know—we’ll match you whenever possible
Not sure about add-ons (like callus treatment or nail art)? Book them now, you can always remove them later
📲 When Booking:
Call or text us at (626) 699-8994, or book online
First-time guests: A 50% deposit is required to reserve your spot
Want a specific nail design? Text us a photo so we can match you with the right artist
💖 Helpful Notes:
Booking multiple services? Let us know if you’d like them done back-to-back or at the same time
Once scheduled, you’ll receive email and text confirmations
Please confirm to keep your appointment—unconfirmed slots may be released for other guests
By planning ahead and sharing your preferences, we’ll make sure you’re paired with the right artist for the perfect experience.
Anything I should know before my appointment?
Yes—here are a few things to help make your visit smooth, joyful, and safe:
💛 Our Atmosphere
You’ll be greeted with a warm smile—and we hope you’ll share one back!
We’re a kindness-first space with a zero-tolerance policy for rude or aggressive behavior.
📵 Phone Use
Feel free to use your phone for music or videos (with headphones), but please avoid phone calls during your service.
Need to take a call? Kindly step outside to keep the space calm for others.
🐾 A Note About Pets
We have two beloved Shih Tzus, Bella and Bobby, who roam the salon.
They're friendly with people but not always with other dogs—if you'd like to bring your pup, let us know in advance.
👧🏽 Kids & Guests
We welcome all ages! If you bring a child or guest, please make sure they are supervised at all times.
If a guest is disruptive, we may kindly ask to reschedule your appointment.
🚫 Don’t Shave Before Pedicures!
Please avoid shaving your legs before a pedicure. Even tiny cuts can increase risk of infection.
If needed, we’d rather reschedule to keep you healthy.
Thank you for helping us keep BeautyBar a safe, joyful sanctuary for all.
Where is BeautyBar located?
BeautyBar SGV is located at 226 E Las Tunas Drive, San Gabriel, CA—right on the southwest corner of Las Tunas Dr and St. Francis St, near the San Gabriel Country Club.
📍 We are a single-location sanctuary—everything we do happens under this one joyful roof.
Why just one location?
Because we believe in quality over quantity. Every detail of BeautyBar was built with care to create a space where love, artistry, and connection thrive.
Thank you for being part of our journey—and for making BeautyBar more than just a salon. It’s a sanctuary.
When are you open?
We’re open Monday through Saturday, 9:00 AM to 6:00 PM. Appointments start as early as 9:00 AM, and the last booking varies depending on the service.
Here’s our full schedule:
BeautyBar SGV Hours:
🕘 Monday–Saturday: 9 AM – 6 PM
❌ Sunday: Closed (we rest and recharge too!)
Where do I park?
🚗 Free parking is available in the lot behind our building—enter via St. Francis St.
Look for a designated BeautyBar SGV parking spot (avoid spots reserved for other businesses).
🅿️ Prefer street parking? There’s also 2-hour parking on Las Tunas Dr and St. Francis St.
Pro tip: If it’s your first time visiting, allow a few extra minutes to find the perfect spot and settle in.
Do you take debit or credit cards?
Yes! We accept all major payment methods, including:
💳 Visa, Mastercard, Discover, American Express
📱 Apple Pay & Google Pay
💵 Cash
No card fees—ever.
And if you pay with cash, you’ll get 5% back as our way of saying thank you!
What's your cancellation policy?
We completely understand—life happens! To help us serve every guest with care and stay on time, we kindly ask for at least 24 hours’ notice for cancellations or changes.
Here’s how it works:
💬 Cancellation Guidelines:
✅ Cancel 24+ hours in advance → No fee
❌ Cancel less than 24 hours before → 50% of the reserved service will be charged
Clear communication helps us fill your spot and ensure everyone gets the care they deserve. If something urgent comes up, we’ll always do our best to work with you.
Thank you for respecting our time, our team, and our mission to provide exceptional service to every guest.
What if I’m running late to my appointment?
We get it—life happens! If you're running late, please call or text us as soon as possible at (626) 699-8994.
⏰ Our late policy:
If you arrive more than 10 minutes late without notice, we may need to mark it as a no-show to stay on schedule
No-shows require a 50% deposit to rebook in the future
Your time is important—and so is the time of every guest after you. Thank you for helping us keep the day flowing smoothly and respectfully for all.
Do you offer any kind of guarantee?
Yes—we proudly offer a 7-day satisfaction guarantee on all nail enhancements.
If you experience any quality issues within 7 days of your appointment, let us know and we’ll fix it at no additional cost. We stand by our work and want you to leave 100% happy.
🛠️ Note: Our guarantee doesn’t cover accidental breakage or damage from outside activities. But if the issue is due to product or technique, we’ll make it right—just let us know within the 7-day window so we can schedule your repair.
Can you fix work done at another salon?
Yes, but only when it’s safe and healthy to do so.
Every salon uses different techniques and products. Before making adjustments, our team carefully examines the condition of your nails and identifies the materials used—gel, acrylic, dip, etc.—to avoid damage and ensure the best possible outcome.
💅 If we feel your nails need a break, we may recommend removing everything and letting them grow out without product. Our priority is always your nail health and comfort.
Do your employees speak in their native language?
Yes, and we encourage it!
Our team often chats with each other in the language they’re most comfortable with—usually about life, food, or family. Just like any close-knit community, we value connection and want our team to feel at home while they work.
💬 When it comes to guests, we always prioritize clarity and inclusion.
We kindly ask our team to speak English when engaging with clients—unless the client prefers another language.
If you're ever unsure or curious, just ask—we’ll always include you in the conversation. 💖
